GAB offers a wide variety of call center solutions, always tailored to your exact needs. Don’t see what you’re looking for? Get in touch, and we’ll figure out how GAB can work for you.
You’ve developed your product to perfection and worked tirelessly to make sure it’s marketed just right. All that’s left is ensuring that your customers have access to an easy, convenient ordering process.
For a fraction of the cost of hiring and training new employees to handle the workload of order taking, GAB’s experienced agents can professionally guide your customers through the entire process, answer questions, and recommend additional items when appropriate – all with a thorough understanding of your business and products.
Great customer service is both an art and a science. Combining years of experience with in-depth training and knowledge specific to every individual client, GAB’s agents possess all the skills and tact needed to ensure that the result of every call is a satisfied customer.
In an industry where 10% abandon rates are the norm, GAB’s exceptional record is a testament to just how hard we work at maintaining an unmatched standard of quality service.
E-Mail and Chat Support
The channels through which today’s consumers want to communicate are ever-changing. With the rapidly moving pace at which customer service EMails and chat messages take place and pile up, it can be incredibly costly and time-intensive to stay on top of it all yourself.
Equipped with the same personal touch and extensive knowledge we employ in our call services, GAB can attend to your customers’ needs in an instant, and save your company from an overflowing inbox.
After Hours Answering Services
Being accessible to your clients or customers precisely when they need you is one of the most important pieces of forging strong, loyal relationships. Unfortunately, it’s also one of the most difficult and demanding.
Leave it to GAB to schedule appointments and take important calls after hours; your workday is already long enough as it is.
Tech Support and Help Desk Services
No matter how clear, usable, and durable you’ve designed your product or platform to be, there are inevitably going to be users in need of some troubleshooting. More often than not, this is a delicate juncture – one that determines a customer’s future with your company.
With our comprehensive agent-training techniques, GAB is ready to get up to speed on the ins and outs of your product or platform, ensuring that every problem gets resolved, and every customer hangs up happy.
Revenue Generation Techniques
For all the effort that goes into finding new revenue streams and boosting current ones, wouldn’t it be great if your company could see a rise in sales with just a few simple tweaks?
GAB’s upsell and cross-sell techniques are tried and true methods that help you sell more product simply by being more attuned to your customers’ existing needs. Always mindful and never pushy, we’re here to help you boost your bottom line without even having to give it a second thought.